Last updated: [DATE]
Miami Supreme Home Services, LLC (“Miami Supreme,” “we,” “us”) operates this website. This policy explains what information we collect when you visit miamishs.com, how we use it, and what choices you have.
This policy covers our website. It is not our HIPAA Notice of Privacy Practices. If you are a Miami Supreme patient or family, the way we handle your protected health information is described in our HIPAA Notice of Privacy Practices, which is a separate document.
We do not collect health information through this website
This is deliberate, and it shapes everything below.
Our forms ask only what we need to call you back. We do not ask for a diagnosis, a treatment history, or an insurance member number through the website. When you request an eligibility check, we ask for your insurance details on the phone, not in a web form. If your plan requires your written permission for us to verify benefits on your behalf, we send that to you separately, through a service that is contractually bound to protect health information.
Please do not send medical details, diagnoses, or insurance card numbers through our website forms or by email. If you have already sent something like that, contact us at [PRIVACY-CONTACT] and we will remove it.
What we collect
Information you give us
When you fill in one of our forms, we collect what you enter:
- Contact form — your name, email address, phone number, and your message
- Eligibility form — your name, phone number, and when you would prefer we call [CONFIRM-ELIGIBILITY-FIELDS]
- Careers form — your name, contact details, and the résumé you upload
Information collected automatically
Like most websites, our host records technical information when you visit: your IP address, browser type, device type, the pages you view, and the time of your visit. This is used to keep the site running and secure.
Cookies
Cookies are small files stored by your browser. We use them to remember whether you are viewing the site in English or Spanish, and to keep the site working properly. [ANALYTICS-COOKIES-IF-ANY] You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
How we use it
- To call or write back to you
- To check what your insurance covers, when you ask us to
- To review job applications
- To keep the website working, secure, and free of spam
- To meet our legal and regulatory obligations
We do not sell your personal information. We do not share it with advertisers.
Who else handles your information
We use a small number of service providers to run the website. Each has access only to what it needs.
- GoDaddy hosts the website and its database.
- Fluent Forms powers our forms; submissions are stored in our website database.
- Akismet, a service operated by Automattic, Inc., filters spam. When you submit a form, the information you entered and your IP address are sent to Automattic’s servers in the United States so the submission can be checked against known spam patterns. Automattic states that it does not sell this data and that most spam-related data is deleted automatically within two weeks to ninety days. Their notice is at akismet.com/privacy.
- TranslatePress provides the Spanish version of the site.
- [TRUSTEDSITE — CONFIRM AND DESCRIBE, OR DELETE THIS LINE]
- [ANALYTICS — CONFIRM AND DESCRIBE, OR DELETE THIS LINE]
We may also disclose information if the law requires it, or to protect the safety of a child or another person.
How long we keep it
Form submissions are kept for [RETENTION-PERIOD] and then deleted. Résumés submitted through our Careers form are kept for [RESUME-RETENTION-PERIOD]. Server logs are retained by our host according to their standard practice.
Children
This website is written for parents and caregivers, not for children. We do not knowingly collect personal information from anyone under 13 through this website. If you believe a child has sent us information, contact us at [PRIVACY-CONTACT] and we will delete it.
Information about children who receive our services is handled under HIPAA and described in our HIPAA Notice of Privacy Practices, not here.
Security
We use reasonable safeguards to protect the information on this website, including encrypted connections and access controls. No website can promise perfect security, and we will not pretend otherwise. If a breach affecting personal information occurs, we will notify affected individuals as required by the Florida Information Protection Act and any other applicable law.
Your choices
You can:
- Ask us what information we hold about you from this website
- Ask us to correct it
- Ask us to delete it
- Ask us to stop contacting you
Write to [PRIVACY-CONTACT] and we will respond. If you are a patient asking about your medical records, those rights come from HIPAA and are described in our HIPAA Notice of Privacy Practices.
[ATTORNEY-DECISION: add a paragraph for California or EU residents, or delete this line]
Links to other sites
Our site links to other organizations, including the Supreme Twins Foundation — a separate 501(c)(3) nonprofit — and to insurance plan and accreditation websites. Those sites have their own privacy policies, and this one does not cover them.
Changes
If we change this policy we will update the date at the top. Material changes will be noted on this page.
Contact us
Miami Supreme Home Services, LLC
[ADDRESS — use the Google Business Profile format]
Phone: (305) 909-4872
Email: [PRIVACY-CONTACT]